Ever lost your best men to the shop next door?
Big News: Bad managers get bad results.
A great manager has voodoo powers; he will keep and inspire his best men, help each guy get a bit better and use his team ably to get to his goals. This is not a post on how to be a great manager, I don’t know enough on the subject to attempt an exhaustive summary. However, I do have an opinion on things one would be, if he were not a good manager.
This is a self-diagnostic cheat-sheet to detect manager-fail.
You’re a bad manager if -
You’re dumb!
Don’t be dumb. If you don’t know enough about the function you’re handling, pass the ball or someone will call your bluff soon.
Your BS detector is broken
You have to be able to see BS from a mile or you’ll never be able to cultivate respect. A boss I can take for a ride is a boss I can’t respect, refer to rule 1.
You’re insecure
Leading a team full of people smarter than you is way better than leading a team full of laggards. Having smart people on your side will make you look great even if you’re not. So lose your fear of someone stealing your thunder, encourage your team, let them lose and they’ll make your life sweeter!
You over-manage
You delegate but you get impatient like a bride. Learn to wait for your turn, let your team come back to you when they have a result or they need help.
You don’t know everything about everything
No part of being a manager means you get to be lazy. Don’t over-manage but be aware and never take your eye off the ball.
You’re not inspirational
An inspired, motivated team generally scores better than the sum of its parts(refer to the motion picture, 300!). A great manager makes his team believe in his goals, he builds coalitions that think collectively and act synchronously.
You inspire people by being very good at the subject matter, caring a lot and trusting others to come good for you. Get these three right and you’ll have a team that punches way over its weight.
You’re a wimp!
Loyalty works both ways and you must pay it back. To earn respect you need to fight for your boys!
You don’t care enough
If you dated in high school you’d appreciate the fairness of - ‘you care, I care. If you don’t, you’re dumped!’
You need to care about you team, and it needs to come through. Or, most of your best people will leave for Google. Working for someone who doesn’t give a damn is no fun, not if there aren’t any free gourmet meals!
You are ‘Staller’
You just can’t get around to saying yes, or no!
You’re a perfectionist
Great! But don’t demand perfection from the untalented, that is just bad strategy.
You can’t pipeline work
Define your objectives and communicate them in a plan that covers your expectations. Have play-by-play task lists for your team, obsess about monitoring progress. Start using Project(if you’re in software) or Basecamp(if you wear jeans to work on Monday).
When you get to manage other people’s time, it’s your responsibility to do a cracking job. Time is perishable and everyone deserves good value for having theirs managed by you!
You’re a dragon lady
You swear, you shout and you think verbal aggression gets work done. The short of it is that it doesn’t; being shouted-at gets people sad and distracted in the short run, it gets them angry, frustrated and de-motivated in the long run. If you need high decibels to get heard then your communication skills could certainly go further. I assure you, calm and considered is always better than loud and disgraceful.
If you’re convinced that the resources at hand can’t execute and can’t be trained, you need to get the folks who can, do that without shouting please!
You lie!
President Obama agrees, “that’s not correct!”
You think you’re Churchill!
Even if you have epic letter-writing skills, never ever, EVER communicate your frustrations or disappointments through email because once you do, you will not have a chance to recant your tirade. If you’re really unlucky, your victim might read it immediately after he brought you flowers, cake and a card with the promise that he’ll work harder.
A better option would be to pull Jr. to the side and talk to him in the hush-room. You may get a chance to balance your outburst and leave an opening for reconciliation. Remember, there is no ‘un-send’ button in Outlook, or Notes!
You’re not Churchill!
Being a great public speaker can cover for an unfair number of flaws in your managerial toolkit. If you can talk like this guy, you can ignore most of this post and you’ll be fine! Learn to respect your adversaries and never forget what the English teacher told you in elementary school, don’t mumble!
You don’t carry cookies in your pocket!
Failure to appreciate sincere effort, irrespective of the outcome causes people to lose heart. Learn to appreciate great work and give lots of compliments. The appreciation-dopamine relationship has always been a linear function! Animal psychologists are certain that even horses understand the nuances of the performance-incentives trade-off.
Don’t stroke your peers on their necks though, its improper and may cause legal problems.
You haven’t read ISBN-978-0671723651, yet!
Dale Carnegie is your new hero. Please get the book here, or walk to a bookstore right now. You’ll be much better for it.
You’re not awesome!
Being awesome is important! If you’re not awesome, you’re mediocre.